DirectAdmin access
Your hosting is managed through the DirectAdmin control panel. Accounts that were previously on cPanel have been migrated, and anyone migrated received an e-mail with the new access details.
Panel address
The panel is at:
Note the :2222 at the end. Without the port number your browser will not reach the panel.
Where to find your username and password
The credentials are sent by e-mail when the account is created, in the welcome message for the service.
If you no longer have that e-mail, the details are also in the Client Area:
- Log in to the Client Area.
- Open Services and select your hosting package.
- The panel login details are shown on the service page.
If you still cannot get in, open a ticket and we will reset the password for you.
Logging in
- Open https://da-sun.sites.co:2222 in your browser.
- Enter the username and password for the hosting account.
- Click Login.
The panel opens on a summary screen showing disk usage, bandwidth and shortcuts to the most used features.
Changing the panel language
DirectAdmin is set to English by default. To change it:
- Click your username in the top right corner.
- Choose Language.
- Select the language you want.
The choice is saved to your account and applies to later logins.
What you will find in the panel
| Section | What it covers |
|---|---|
| Account Manager | Change the panel password, SSL certificates, site redirects, usage |
| E-mail Manager | Forwarders, autoresponders and mail settings |
| Files | File Manager, for uploading and editing your website files |
| Databases | Create MySQL databases and users |
| Domains | Domain setup, subdomains and domain pointers |
| Extra Features | Installatron, PHP version selector and other tools |
Common questions
The page will not load. Check that :2222 is part of the address. Some corporate
networks and a few providers block ports other than 80 and 443 — if so, try from another
connection, such as a phone hotspot.
Invalid username or password. The panel password is not the same as your Client Area password, and not the same as your e-mail password. They are separate credentials.
I used to have cPanel. Your account has been migrated to DirectAdmin. The username is unchanged; the password was included in the migration e-mail. If you cannot find it, change the password from the Client Area — see Changing your hosting password.